The Care Quality Commission which is the independent regulator of all health and social care services in England is to inspect Hull and East Yorkshire Hospital Trust (HEY) in the next month.
On Monday 3rd February the inspectors are holding a “listening exercise”. This will take place in two venues, Staff House, Hull University, Cottingham Road, Hull, HU6 7RX. And The Reception Room, The Guildhall, Hull City Council, Hull, HU1 2AA;
Both events start at 6.30 pm.
Some of the questions we will be asking are as follows. Please add your own in the comments book, on Facebook (Save Our NHS Hull and East Yorkshire, and click on “Events” or email us firstname.lastname@example.org.
- What affects have current and future privatisation of services had on patient safety and how effective is the monitoring of such provision eg dialysis and blood services?
- In July 2012 the Trust themselves flagged staff morale as an issue, stating that the Trust remains a “poor performer” in the NHS National Staff Survey. UNISON reported in September 2013 that their members had told them that morale was at “rock bottom” and staff “fear reprisals” if they speak out. What has HEY done to address this issue, and how are they measuring success or otherwise in this area?
- In March 2013 the CQC visited the Acute Assessment Unit at Hull Royal. They stated there were concerns about patient safety and worries that treatment fails to meet patient’s specific needs. What actions have been taken to remedy this situation?
- In June 2012 HEY announced cuts of £100 million to it’s projected budget over the next four years. What has been the impact of these cuts, and what has HEY done to assess the impact on patients and staff?
- The Management of HEY has come under the microscope and the CEO has made some poor decisions, and communicated with Staff in an often high handed and confrontational way. We are paying Premier League wages and we expect a Premier League performance. We would appreciate the CQC looking in to this as it impacts directly on the patient experience.
6.In addition the Trust advertised the launch of a mobile app costing £16k in October 2012, it is still not live. This needs investigation as charitable funds were used.